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Whether you call us, email us, text us or visit us in person, we always respond to you in a timely manner and listen to whatever needs you have. Here are ways you can get in touch with us:
We cover a large geographic area (New England), so we can't possibly visit every site of every client that calls us. We will if we have to. In the meantime, there are tools that allow us to look at your site remotely and combined with phone conversations and a few shared pictures, there is a lot that can be done. We promise we will spend time looking at your specific problems and using our decades of experience as playground inspectors and installers to find the best solution to your problem. What we will always recommend you do for any improvement, repairs, or upgrades to your playground is hire us to conduct an initial safety inspection. Playground inspections are affordable and generate a written report that acts as a benchmark document against which all future work is based. This document also shows that you have gone through the proper process to ensure your playground is safe for use. Visit our Inspection page here for more information.
After a couple of decades in the business, we decided to only do a few installs a year. There simply aren’t enough hours in the day and days in the year to satisfy all the demands we get to install the products we sell. We will of course always do the repairs that result from inspections so that we can bring you up to code and we’ll tell you how to do the repairs we can’t do. This way, we can both save time and money. If we can't do your install and you need someone for an installation, here are your options:
Our inspectors are highly qualified and are trained to spot deficiencies in your playground surfacing and equipment. They will generate a report that prioritizes hazards and will explain exactly what problems they find with the playground. We then follow up with you about how to remedy these deficiencies and bring everything up to code. We hold all the insurance coverage that is needed for playground inspections and audits -something you should be asking for from any inspector that you hire- including liability insurance, errors and omissions insurance, and commercial auto insurance. For more information on inspections, click here.
We offer audits, consulting, and ADA audits to anyone who wants to make sure their playground plans are up to code before their project starts. This is a great way for contractors, architects, organizations, businesses, and municipalities to avoid costly repairs later on. Audits are priced on an hourly basis and involve a retainer. Send us your playground plans and we will respond to you with quotes based on the scope of the project. For more info on audits, click here.
We offer online and in-person training on a variety of subjects so that you can learn more about playground maintenance, codes, and risk management. For more information about our training, click here.